Refund policy

Refund & Return Policy

At FUNFIO, we want you to be happy with your purchase. If you receive a damaged, defective, missing, or incorrect product, please contact us within 7 days of delivery at +91 62352 50038 or hello@funfio.com

Unboxing Video Required

For any claim involving damage, missing items, defects, or incorrect products, customers must record a continuous, unedited video while unboxing the package. The video should clearly show the sealed package, shipping label, opening of the package, and the product and its condition inside.

Claims without a valid unboxing video may not be accepted.

To be eligible for a return, the product must be unused and in its original condition, with original packaging, tags, and accessories where applicable. Products damaged after delivery due to misuse or improper handling may not qualify for a return or refund.

Once a return request is received, FUNFIO will review the claim and may request photos, videos, or other information for verification. Approved returns must follow the return instructions provided by our team.

Refunds will be processed after the returned product is received and inspected. Approved refunds will generally be issued to the original payment method. Shipping charges may be non-refundable unless the issue is due to damage, defect, or an incorrect delivery.

Payment Policy

FUNFIO accepts payments through the payment methods available at checkout. Orders are confirmed only after successful payment. If a payment fails or is not received, the order may not be processed. All prices are displayed in Indian Rupees (INR) unless stated otherwise.

For assistance, contact FUNFIO at +91 62352 50038 or hello@funfio.com.

Thank you for choosing FUNFIO! We truly appreciate your trust and support.