Privacy policy

Privacy Policy

Last updated: August 18, 2026

FUNFIO operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience.

Our Services are hosted and powered by Shopify, which enables us to provide our online store and related services.

This Privacy Policy explains how we collect, use, store, process, and disclose your personal information when you visit our website, use our Services, purchase our products, communicate with us, or otherwise interact with FUNFIO.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be associated with you. It does not include information that has been anonymized or aggregated so that it can no longer reasonably identify an individual.

Depending on how you interact with FUNFIO, we may collect the following categories of information:

Contact and Delivery Information

  • Full name
  • Billing address
  • Shipping or delivery address
  • Phone number
  • Email address
  • Other information necessary to process and deliver your order

Payment and Transaction Information

When you make a purchase, payment-related information may be collected and processed by our payment service providers. This may include:

  • Payment method
  • Transaction details
  • Payment confirmation
  • Billing information
  • Relevant payment or financial account details

FUNFIO generally does not directly store complete payment card information when payment processing is handled by third-party payment providers.

Account Information

If you create an account, we may collect:

  • Username
  • Password
  • Account preferences
  • Saved addresses
  • Account settings

Order and Shopping Information

We may collect information about:

  • Products you view
  • Products added to your cart or wishlist
  • Products purchased
  • Returns, exchanges, cancellations, or refunds
  • Previous orders and transactions
  • Your preferences and interactions with our store

Communications

If you contact FUNFIO, we may collect the information you provide, including messages, inquiries, feedback, reviews, or customer-support communications.

Device and Technical Information

When you access our Services, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Unique device identifiers
  • Referring pages
  • General interaction and technical information

Usage Information

We may collect information about how you use and navigate our website, including pages visited, products viewed, interactions with our Services, and approximate timing of those interactions.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

For example, when you:

  • Place an order
  • Create an account
  • Contact us
  • Subscribe to communications
  • Submit a form
  • Leave a review
  • Participate in a promotion
  • Communicate with us through available channels

Automatically Through Our Services

We may automatically collect certain technical and usage information through cookies, pixels, log files, and similar technologies when you browse or interact with our website.

From Service Providers

We may receive or process information through companies that provide services to FUNFIO, such as Shopify, payment processors, analytics providers, customer-support providers, fulfillment providers, and shipping partners.

From Third Parties

We may receive information from business partners, advertising platforms, social media platforms, or other third parties where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Process returns, exchanges, cancellations, and refunds
  • Manage customer accounts
  • Remember preferences
  • Provide customer support
  • Recommend products
  • Improve our website, products, and Services
  • Provide a personalized shopping experience

Marketing and Communications

Where permitted by applicable law and in accordance with your preferences, we may use your information to send:

  • Promotional emails
  • Offers and discounts
  • Product announcements
  • Updates
  • Marketing messages
  • Other promotional communications

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication.

We may still send necessary non-promotional communications, such as order confirmations, delivery updates, account notifications, and customer-service messages.

Advertising and Personalization

We may use certain information about your interactions with our Services to measure advertising performance, personalize content, and display relevant advertisements.

Depending on the technologies and third-party services used by FUNFIO, this may include cookies, pixels, analytics tools, and advertising technologies.

Security and Fraud Prevention

We may use personal information to:

  • Protect our website and customers
  • Authenticate accounts
  • Detect and prevent fraud
  • Investigate suspicious or unlawful activity
  • Protect against security threats
  • Maintain the integrity of our Services

Legal and Regulatory Purposes

We may process personal information where necessary to:

  • Comply with applicable laws
  • Respond to lawful requests from government authorities
  • Establish, exercise, or defend legal claims
  • Enforce our Terms of Service and other policies
  • Protect our rights, property, customers, employees, or other individuals

4. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to provide our Services, operate our business, comply with legal obligations, or otherwise as permitted by applicable law.

These parties may include:

Shopify

Our online store is hosted by Shopify. Shopify may collect and process information relating to your use of our Services in order to provide, maintain, secure, and improve its platform and related services.

Payment Providers

We may share information necessary to process payments and transactions with payment service providers.

Shipping and Delivery Providers

We may share information such as your name, phone number, and delivery address with shipping, courier, logistics, and fulfillment partners so that your orders can be delivered.

Technology and Service Providers

We may work with third-party providers that assist with:

  • Website hosting and technology
  • Cloud storage
  • Analytics
  • Customer support
  • Communications
  • Marketing
  • Advertising
  • Security
  • Order fulfillment

Marketing and Advertising Partners

Where permitted by law, we may share or allow certain information to be processed by marketing and advertising providers to help us measure campaigns, personalize advertising, and promote FUNFIO products.

These third parties may process information according to their own privacy policies.

Legal and Business Transactions

We may disclose information where required by law or in connection with legal proceedings, investigations, regulatory requests, or business transactions such as a merger, acquisition, restructuring, financing, or sale of assets.

5. Relationship With Shopify

FUNFIO uses Shopify to host and operate our online store.

Information submitted through our Services may be transmitted to and processed by Shopify and other service providers involved in operating our store. These providers may process information in countries other than the country where you reside.

Shopify may also process information in accordance with its own privacy practices.

For more information about how Shopify handles personal information, please review Shopify’s privacy information at:

https://privacy.shopify.com/en

If Shopify provides a privacy rights or privacy portal applicable to you, you may also use the relevant Shopify portal to exercise rights relating to information processed directly by Shopify.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, improve our Services, and support marketing and advertising activities.

Cookies may be used for purposes such as:

  • Keeping your shopping cart active
  • Remembering preferences
  • Understanding website traffic
  • Measuring advertising performance
  • Improving website functionality
  • Providing relevant content or advertising

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our website.

7. Third-Party Websites and Services

Our Services may contain links to websites, applications, social media platforms, payment services, or other online services operated by third parties.

If you follow a link to a third-party service, that service’s privacy policy and terms will apply to your use of it.

FUNFIO does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

FUNFIO sells educational products and products that may be intended for children, but our online Services are directed toward parents, guardians, adults, and other customers who are legally permitted to make purchases.

We do not knowingly request or intentionally collect personal information directly from children where such collection is prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us in a manner that violates applicable law, please contact us using the details below. We will review the request and take appropriate action where required by applicable law.

9. Security of Your Information

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute or perfect security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our Services
  • Complete transactions
  • Maintain business and transaction records
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements and policies
  • Protect our legitimate business interests

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request a copy of your personal information
  • Request portability of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Object to or restrict certain processing where applicable
  • Lodge a complaint with a relevant data protection authority

These rights may be subject to legal limitations and exceptions.

To protect your information, we may need to verify your identity before processing certain requests.

12. Managing Marketing Communications

You can unsubscribe from promotional emails by using the unsubscribe link included in our marketing emails.

If you receive promotional communications through another channel, you may contact us to request that such communications be stopped, where applicable.

Even after opting out of marketing communications, we may continue sending essential communications relating to your orders, account, transactions, security, or customer-service requests.

13. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including countries where our service providers operate.

Where required by applicable law, we take appropriate measures to ensure that international transfers of personal information are subject to appropriate safeguards.

14. Complaints and Privacy Concerns

If you have a concern, complaint, or question about how FUNFIO handles your personal information, please contact us using the information provided below.

We will review privacy-related requests and complaints and respond within the timeframe required by applicable law.

Where applicable, you may also have the right to contact the relevant data protection or regulatory authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technologies, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy and provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact FUNFIO:

FUNFIO
Kachadi, Near OVIO Building
Karumbil, Kerala 676508
India

Phone: +91 623 525 0038
Email: ceo@funfio.com   ,  hello@funfio.com

When contacting us about a privacy request, please provide sufficient information for us to understand and verify your request. Please do not send unnecessary sensitive personal information.